
Jharkhand State Evaluation Board for Startups’s Event :Organised by Jharkhand Government Event Date :9th July 2018 Event Location:Ranchi Description State Evaluation Board meeting on Startups What did Gautam Borah Speak about : Enriching experience being part of State Evaluation Board of one of the Indian States for evaluating the start-ups.Heartening to note the way govt. is […]
2018 Broadband TV Connect Asia 2018 From 24th-25th April 2018.

Digital Consumer Journey Event :Organised by Satlink Satellite Finder meter Event Date :24th April – 25th April 2018 Event Location:Bangkok Description 2018 Broadband TV Connect Asia 2018 From 24th-25th April 2018. What did Gautam Borah Speak about : I spoke on the topic ” Customer Experience in Digital Age”. I was also part of panel […]
How to Improve Customer Experience in the Digital Age – Published in World Broadband News, 17th April 2018

Improve Customer Experience in the Digital Age What’s lurking on the horizon? What can businesses expect at a time when so much is in flux? I’ve gleaned some insight from unexpected, diverse sources recently. I don’t often experience déjà vu, and even more rarely does it occur in two different domains. I recently read The […]
Interview with Gautaam Borah on “How to achieve success in life”- Wellingkar Institute of Management

Innovation Framework – Oxford Annual Conference on Innovation and Entrepreneurship

Business Innovation Framework Innovation Capability Assessment Model (I-CAM) Business Innovation Framework – An integrated perspective on Innovation Maturity in Business Organizations This paper is based on the research as part of Master Program in Strategy and Innovation from the University of Oxford by the author and it’s further application of the innovation framework in few […]
Customer Experience – Can’t win @ Broken pieces (Published in Indian Management – Oct 2017)

Customer Experience – Can’t win @ Broken pieces Circa 1220, Samarkand, Fall of the Khwarzmian Empire1 The stallion stood on the hind legs neighing louder in a euphoric exaltation. The rider balanced himself standing on the stir-up leaning forward. He wiped off the sweat and blood from the forehead layered with dust and glanced back […]
Top 10 Trends to Emerge in Customer Experience Management (Published in The Smart Manager | Jan-Feb 2018)

Top 10 Trends to Emerge in Customer Experience Management What is it stretching to the horizon? Have you read Origin, the latest masterpiece from Dan Brown? I felt, that the emerging Socio-business environment of today or the one we are heading to probably can be appropriately paraphrased by this quote from Origin.1 ‘Human beings are […]
Make Profits through Innovation | Book Launch: “Monetising Innovation”

WITH THE BLESSINGS OF THE ALMIGHTY, my book “Monetising Innovation” was launched by Dr. Harsh Vardhan, Honourable Union Minister of Science and Technology. The book is published by Bloomsbury and foreword is by Dr. Marc J Ventresca, Professor of Innovation, Oxford. To read more click here To buy from Amazon click here To buy from Flipkart click here Media Coverage Interview […]
Business Strategy – A structured path to Innovation (Part 1)

Business Strategy-A structured path to Innovation (Part 1) (Conceptual abstract from my book Monetising Innovation published by Bloomsbury, focusing on the section on business strategy to innovation. This write-up was published in Indian Management, January 2016, journal of All India Management Association. The detail in www.gautamborah.com) 480 AD, Dalmatia…. The sky was shimmering in tinges of orange and red, or […]
Business Strategy- A structured path to Innovation (Part 2)

Business Strategy- A structured path to Innovation (Part 2) (Conceptual abstract from my book Monetising Innovation (A Bloomsbury Publication), focussing on the section on a Business strategy to innovation. This write-up was published in Indian Management, January 2016, journal of All India Management Association. The detail in www.gautamborah.com) Innovation…..so near yet so far The subject of Innovation is […]