Author, Management Professional, Life Mentor, Speaker, Board Member.
Gautaam writes, speaks and works on Management, Life, Indian Civilisation
Hi, I am Gautaam..
If you ask about me, people will say the following…
Corporate Professional
Worked in blue chip corporations like Reliance, Vodafone etc.Led the following responsibilities in Vodafone – Country Head for Service Quality, Deployment Lead for Business Transformation, Vice President and Head for Customer Operation etc. Currently leading an eCommerce start-up.
Best Selling Author
Authored the best selling book Monetising innovation published by Bloomsbury. Book foreword by Marc Ventresca, Oxford.
Alumni of Oxford
Postgraduate from prestigious Oxford University with Distinction.
Board Member
Part of Advisory board of CX Network, Biggest global community of CX, Digital and Marketing professionals (https://www.cxnetwork.com/advisory-board)
Purpose Coach
Worked with Monks, Gurus and Practicioners to create a framework for achieving success in Health, Wealth, Career and Relationship.
Speaker and Motivator
Speaks in national and international forums in the areas of Customer Operation, Digital as well as in Motivational Topics.
My New Book
Nalanda- Until We Meet Again
By Gautaam Borah
When a love story turns into a mind bending tale…
A gripping story of romance, vengeance, corporate politics and an age-old mystery…
A breathtaking race stretched across centuries from Oxford to Nalanda will keep you on edge.
Book of the Month
Gautaam Borah
Innovation is the key to survival, more so for a business organization. But how well does your company Innovate? Does your strategy recognize the need for Innovation? ICAM (Innovation capability Model) is a framework that answers to the Innovation needs of a business organization. Predicated on extensive field research, academic study and professional experience of experts, it delineates the critical Innovation Drivers that an organization needs to focus to stay innovative.
Books by Gautaam Borah
Article
Articles & Events
Gautaam Borah is a strategic thinker and an expert on Customer experience management both Digital and Non-Digital Methods.His blogs on Business Strategy thinking and about the New Trends of Customer Experience and Business transformation through Innovation and Strategies and really worth reading His book -Monetising Innovation- has been highly appreciated by experts