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Not just a whack…Innovation has many perspectives (Part 1) – Gautaam Borah

Not just a whack…Innovation has many perspectives (Part 1)

[Conceptual abstract from my book Monetising Innovation (A Bloomsbury Publication). The detail in www.gautaamborah.com]

Types of Innovation – Various Perspectives

To most people, the word innovation probably resembles the marks of a Tibetan bell. When a Tibetan bell is stuck or rubbed with a stick, it tends to peak and resonate with the same shrilling sound. Similarly, innovation, for most, tends to reverberate the extreme form of it – a disruptive or radical innovation, when a new product supplants an established one. However, not all innovations can harbinger the death of the old order, like the typewriter or a B & W television, or even a pager. It, as in the innovation equation, just contrives something new, that pays off in terms of business results.

It is important to view the types of innovation from the following perspectives:

(A) From the perspective of market/industry impact

(B) From the perspective of a value chain

(C) From the perspective of a product life cycle

The following discussion elaborates on each perspective in detail.

(A) Market / Industry Impact Perspective

Radical or disruptive innovations and incremental innovations are the most prosaic phrases when one tends to mention innovation. These terms intrinsically consider the fact that the market/industry has a fundamental shift or a disruption owing to the new product. This context is elaborated in the following illustration.

Radical or Disruptive Innovation

Many times, a common perspective is to equate innovation with this type, also referred to many times as breakthrough innovation. This is when disruptive technology under-perform established products in mainstream markets. Products based on disruptive technologies are typically cheaper, simpler, and frequently more convenient to use.1

Some examples of disruptive innovations are mobile phones with respect to pagers, and CD drives that created the obsolescence of floppy drives. The most recent example is Whatsapp or similar products like Wechat, which have been pushing traditional texting to oblivion. Another example is Google which created a whole new domain of Internet search and is ever expanding to create newer territories.

Incremental Innovation

Incremental innovation refers to any improvement in the product, process, or other activities across the value or in the product life. In the case of incremental innovations, fundamental characteristics of the existing product and markets are retained. One example of incremental innovation is the new features/add-ons in a software product, or even on Facebook, that enhance customer experience. Another example may be anti-theft software that one can add to a mobile phone.

(To be continued)

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